Frequently Asked Questions

What is Same-Day Shipping?

For all orders placed before 12:00 PM PST (noon) from Monday – Friday, it will be shipped that same afternoon. 

What payment methods do you accept?

What payment methods do you accept?
Interac e-Transfer (through your Online Banking) to support@kratomcanadashop.com

What Countries Do You Ship To?

We only ship orders within Canada

How do I reach Customer Service?

Please email us at support@kratomcanadashop.com and we will reply within 24 hours.

How Long Will Shipping Take?

The estimated delivery time for orders above $50 is 2 to 5 business days. 

The estimated delivery time for orders under $50 is 3 to 6 business days.

Still need help? Send us an email!

For any other questions, please email us at support@kratomcanadashop.com