Frequently Asked Questions
When Is My Order Shipped?
For all orders placed before 12:00 PM PST (noon) from Monday – Friday, it will be shipped within 1 business day.
What payment methods do you accept?
What payment methods do you accept?
Interac e-Transfer (through your Online Banking) to support@kratomcanadashop.com
What Countries Do You Ship To?
We only ship orders within Canada.
How do I reach Customer Service?
Please email us at support@kratomcanadashop.com and we will reply within 24 – 48 hours.
How Long Will Shipping Take?
The estimated delivery time for orders is 2 to 9 business days. All orders will have a tracking code provided.
Still need help? Send us an email!
For any other questions, please email us at support@kratomcanadashop.com