Frequently Asked Questions
What is Same-Day Shipping?
For all orders placed before 12:00 PM PST (noon) from Monday – Friday, it will be shipped that same afternoon.
What payment methods do you accept?
What payment methods do you accept?
Interac e-Transfer (through your Online Banking) to support@kratomcanadashop.com
What Countries Do You Ship To?
We only ship orders within Canada
How do I reach Customer Service?
Please email us at support@kratomcanadashop.com and we will reply within 24 hours.
How Long Will Shipping Take?
The estimated delivery time for orders above $50 is 2 to 5 business days.
The estimated delivery time for orders under $50 is 3 to 6 business days.
Still need help? Send us an email!
For any other questions, please email us at support@kratomcanadashop.com